Terms of Service

1. Acceptance of these terms

These Terms of Service apply when you use the Jimmy Hairstylist website, book or manage an appointment, participate in our loyalty program, request a product, submit a review, or communicate with us.

By using these services, you agree to comply with these terms.

Last updated: July 17, 2026

2. Appointments

• You must provide accurate contact and appointment information.
• An appointment is subject to barber and service availability.
• Requested times may need to be changed due to delays, emergencies, technical issues, or staff availability.
• Please arrive on time for your appointment.
• Late arrival may shorten the available service time or require rescheduling.
• Repeated missed appointments may result in booking restrictions.

3. Cancellations and changes

Customers should cancel or change appointments as early as reasonably possible.

Jimmy Hairstylist may cancel or reschedule appointments because of barber availability, emergencies, operational issues, unsafe conditions, or circumstances beyond reasonable control.

4. Service information and prices

We aim to keep service descriptions, durations, images, and prices accurate. However, they may be updated when services, costs, or availability change.

A displayed duration is an estimate. Actual service time may vary based on the requested style, hair condition, additional services, or other reasonable factors.

5. Payments

Available payment methods may be displayed or confirmed at the barbershop.

Customers are responsible for paying the confirmed amount for completed services or purchased products.

Any billing concern should be raised promptly so it can be reviewed.

6. Loyalty program

• Loyalty rewards are linked to eligible customer activity.
• Rewards have no cash value unless explicitly stated.
• Rewards may be subject to limits, expiration rules, service availability, or other stated conditions.
• Cancelled, refunded, reversed, or ineligible transactions may not earn loyalty progress.
• Fraudulent or duplicate activity may result in correction or removal of loyalty progress.
• We may update or discontinue a loyalty program while respecting rewards already valid where reasonably possible.

7. Product requests and WhatsApp orders

A product request submitted through the website or WhatsApp does not guarantee availability.

Product availability, quantity, price, collection, and delivery arrangements must be confirmed directly with the business.

8. WhatsApp and electronic communications

Where you provide consent, we may communicate through WhatsApp or other electronic channels regarding appointments, support, loyalty rewards, product requests, and reviews.

You are responsible for ensuring that the phone number you provide is accurate and that you are authorized to use it.

9. Reviews and customer content

You remain responsible for reviews, text, images, videos, voice notes, and other content you submit.

You must not submit content that:

• Is unlawful, threatening, abusive, discriminatory, or misleading.
• Violates another person’s privacy or intellectual-property rights.
• Contains malicious code, spam, impersonation, or fraudulent claims.
• Includes personal information about another person without permission.

We may reject, hide, or remove content that violates these terms or creates a safety, privacy, or legal concern.

10. Acceptable website use

You must not:

• Attempt to access an account, admin area, database, or server without authorization.
• Interfere with the website’s operation or security.
• Use automated tools to overload, scrape, copy, or abuse the service.
• Submit false appointments or fraudulent information.
• Attempt to bypass access controls, rate limits, or security measures.

11. Third-party services

The website may link to WhatsApp, Instagram, maps, payment providers, partner websites, or other third-party platforms.

Third-party services are governed by their own terms, availability, security, and privacy practices.

12. Availability and limitations

We aim to keep the website available and accurate but do not guarantee uninterrupted or error-free operation.

The website may occasionally be unavailable due to maintenance, updates, internet failures, hosting incidents, security measures, or circumstances outside our reasonable control.

13. Changes to these terms

We may update these terms when our services, policies, or technology change.

The latest version will be published on this page with its revision date.

14. Contact